TAANGERINETIGER LLC is committed to delivering your products in a timely manner. Our shipping services are provided by ShipMonk, a trusted third-party logistics company.
Orders are processed and shipped on business days only (Monday through Friday,
excluding public holidays).
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping times vary based on the destination and the shipping method chosen at checkout.
Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
Shipping fees are calculated based on the shipping method selected, and the destination.
TAANGERINETIGER LLC will cover the cost of shipping for orders of $300 or more within the USA.
We aim for complete customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
– You must request a Return Authorization Number (RMA) within 30 days of placing the order.
– To obtain an RMA, please email [email protected] with the subject line “RMA” or call +1(818)839-2063.
– Products must be returned in their original condition. Damaged items are not eligible for return.
– Once your return is processed, we will email you a return shipping label.
– Attach the provided label to your package.
– Write the Return Authorization Number clearly on the outside of your returned package.
– Packages without a visible RMA on the exterior will not be accepted.
– Returns meeting the above guidelines will be refunded to the original method of payment.
– Returns received outside these guidelines will not be mailed back and will not be refunded.
TAANGERINETIGER LLC is based in California, and all our operations comply with the regulations and standards of the state.
Please note that our returns policy may be subject to change, and it is advised to review the policy periodically.
For any further assistance, please do not hesitate to contact our customer support team.